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快速增长消费市场消费未来:东盟(2022年)

时间:2022-07-04 17:50:03 来源:网友投稿

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快速增长消费市场消费未来:东盟(2022年)

 

 Contents

 W orld

 Economic

 Forum 91-93 r oute

 de

 la

 Capite CH-1223 Cologny/Geneva Switzerland

 T el.:

 +41 (0)22

 869

 1212

 Fax:

 +41 (0)22

 786

 2744

 Email:

 contact@weforum.org www .weforum.org

  ©

 2020

 W orld

 Economic

 Forum.

 All

 rights r eserved.

 No

 part

 of

 this

 publication

 may

 be r epr oduced

 or

 transmitted

 in

 any

 form

 or

 by

 any means,

 including

 photocopying

 and

 r ecording,

 or by

 any

 information

 storage

 and

 r etrieval

 system.

 4 Pr eface

 5 Executive

 summary

 7

  Intr oduction

 7

 –

  The

 ASEAN

 macr o-context 7

 –

  Four

 mega-for ces

 will

 drive

 the

 futur e of

 consumption

 in

 ASEAN

 11

  Eight

 consumption

 themes

 to

 2030, some

 accelerated

 due

 to

 COVID-19

 12 –

  Consumer

 spending

 will

 double,

 driven

 by ASEAN ’ s

 middle-class

 boom 13 –

  Boundaries

 of

 pr emium

 and

 value

 shopping

 will blur

 13

 –

  Digital

 ubiquity

 will

 become

 the

 new

 normal

 13

 –

  T echnology-enabled

 platforms

 will

 tear

 down socio-economic

 walls

 15

 –

  Local

 and

 regional

 competitive

 winds

 will

 pr evail

 15

 –

  Shoppers

 will

 move

 beyond

 omni-channel

 to expect

 r etail

 omni-pr esence

 17

 –

  Convenience

 will

 be

 the

 new

 currency

 17

 –

  Health

 of

 people

 and

 the

 planet

 will

 be

 non- negotiable

 19

  Business

 capabilities

 r equir ed

 for

 the

 firm of

 the

 futur e

 19

 –

  Reset

 vision,

 mission

 and

 goals

 19

 –

  Realign

 of ferings

 to

 the

 new

 ASEAN

 consumer

 19 –

  Reframe

 consumer

 engagement

 20 –

  Restructur e

 r oute-to-market

 and

 win

 at

 point of

 sale

 21 –

  Rethink

 supply

 chains

 as

 a

 priority

 21

 –

  Reimagine

 operating

 model

 and

 talent

 23

 –

  Re-envision

 the

 role

 of

 sustainability

 24

  Critical

 societal

 challenges

 and

 calls

 to

 action

 24

 –

  Cr eate

 trade

 and

 investor-friendly

 r eforms

 24

 –

  Invest

 in

 socio-economic

 inclusion

 26

 –

  Upgrade

 infrastructur e

 for

 a

 connected

 and sustainable

 futur e

 27 Conclusion

 28 Appendix

 30 Key

 contributors

 31 Endnotes

 Futur e

 of

 Consumption

 in

 Fast-Gr owth Consumer

 Markets:

 ASEAN

  3

 Pr eface

 Jer emy

 Jurgens , Managing Dir ector , Head

 of

 Centr e

 for Global

 Industries and

 Strategic Intelligence,

 World Economic

 Forum

 Zara Ingilizian , Head

 of

 Consumer Industries

 and Platform

 for Shaping

 the

 Futur e of

 Consumption, World

 Economic Forum

 As

 this

 r eport

 is

 being

 published,

 the

 world

 is

 going

 through

 unpr ecedented

 times.

 COVID-19,

 a

 term that

 did

 not

 exist

 when

 this

 study

 was

 being

 undertaken

 over

 2019,

 is

 now

 ubiquitous,

 even

 though the

 scale

 and

 natur e

 of

 its

 global

 impact

 will

 not

 be

 known

 for

 months

 to

 come.

 As

 of

 the

 second quarter

 of

 2020,

 a

 thir d

 of

 the

 global

 population

 has

 been

 under

 a

 lockdown,

 with

 over

 200

 countries af fected

 by

 health

 and

 economic

 bur dens

 in

 diverse

 ways.

 Businesses,

 governments

 and

 citizens across

 the

 world

 want

 to

 leave

 the

 humanitarian

 and

 economic

 crisis

 behind

 as

 soon

 as

 possible.

 T o successfully

 navigate

 through

 the

 COVID

 crisis

 and

 a

 post-COVID

 world,

 a

 pr emium

 will

 be

 placed

 on innovation,

 the

 willingness

 of

 organizations

 to

 disrupt

 themselves,

 and

 active

 collaboration.

  In

 the

 context

 of

 this

 seismic

 change,

 the

 World

 Economic

 Forum

 Platform

 for

 Shaping

 the

 Futur e of

 Consumption

 aims

 to

 accelerate

 the

 r esponsible

 transformation

 of

 the

 consumption

 landscape by

 enabling

 consumer

 well-being,

 envir onmental

 sustainability,

 inclusive

 gr owth models,

 and

 trust and

 transparency

 among

 all

 stakeholders.

 The

 mission

 and

 transformation

 goals

 of

 the

 Futur e

 of

 Consumption

 platform

 developed

 thr ee

 years

 ago

 are

 now

 mor e

 relevant

 than

 ever

 to

 ensur e

 positive benefits

 for

 business

 and

 society,

 across

 developed

 and

 emerging

 markets.

 It

 is

 an

 imperative

 that

 we advance

 pr ogr ess

 with

 speed

 to

 build

 a

 pr osperous

 futur e

 for

 all.

  In

 a

 post-COVID

 era

 over

 the

 next

 decade,

 accelerated

 shifts

 in

 global

 forces,

 mor e

 than

 1

 billion first-time

 consumers

 and

 the

 Fourth

 Industrial

 Revolution

 will

 continue

 to

 change

 the

 landscape

 of

 consumption

 in

 the

 fast-gr owth consumer

 markets

 of

 China,

 India

 and

 the

 ASEAN

 r egion.

 Both business

 and

 political

 leaders

 will

 be

 r equir ed

 to

 adapt

 their

 strategies

 to

 the

 changing

 needs

 and demands

 of

 connected

 and

 empowered

 consumers.

 The

 Futur e

 of

 Consumption

 in

 Fast-Gr owth Consumer

 Markets,

 a

 multi-year

 pr oject,

 has

 focused

 on

 the

 evolution

 of

 consumption

 in

 emerging markets

 that

 comprise

 mor e

 than

 40%

 of

 the

 world ’ s

 population.

 Critical

 foresights

 on

 drivers

 of gr owth and

 levers

 of

 inclusivity

 can

 benefit

 global

 leaders

 as

 they

 grapple

 with

 similar

 issues.

  The

 2017

 study

 focused

 on

 China;

 in

 2018,

 the

 focus

 was

 on

 India;

 the

 2019-2020 study

 is

 the

 final, concentrating

 on

 ASEAN.

 The

 10

 ASEAN

 economies

 are

 among

 the

 fastest

 gr owing

 in

 the

 world.

 Countries

 within

 ASEAN

 are

 in

 themselves

 diverse,

 with

 economic,

 political

 and

 cultural

 nuances.

 Over the

 next

 years,

 the

 confluence

 of

 favorable

 demographics,

 rising

 income

 levels,

 geopolitical

 shifts

 and digital

 inter -connectedness

 will

 cr eate

 tr emendous

 opportunities

 in

 the

 r egion

 to

 advance

 inclusive

 and r esponsible

 consumption

 for

 decades

 to

 come.

  Developed

 in

 collaboration

 with

 Bain

 &

 Company,

 this

 r eport

 builds

 on

 in-depth

 consumer

 surveys conducted across

 over

 1,740

 households

 in

 22

 cities

 and

 towns

 in

 ASEAN,

 covering

 all

 key demographic

 segments.

 It

 also

 draws

 fr om

 over

 35

 in-depth

 interviews

 with

 private

 and

 public-sector leaders.

 This

 resear ch

 leads

 to

 rich

 insights

 on

 ASEAN ’ s

 pr esent

 and

 futur e

 outlook

 on

 consumption. The

 r eport

 highlights

 the

 most

 significant

 implications

 for

 businesses

 that

 aim

 to

 thrive

 in

 the

 ASEAN economies

 over

 the

 next

 decade.

 It

 also

 lays

 out

 a

 call

 to

 action

 for

 all

 stakeholders

 in

 ASEAN ’ s

 gr owth to

 build

 an

 inclusive

 futur e

 for

 the

 r egion

 in

 a

 post-COVID

 world.

  The

 pr oject

 team

 of

 the

 World

 Economic

 Forum

 would

 like

 to

 extend

 its

 appr eciation

 and

 gratitude to

 all

 parties

 who

 played

 a

 key

 role

 in

 developing

 this

 Insight

 Report:

 the

 Bain

 &

 Company

 team

 led by

 Praneeth

 Y endamuri

 and

 all

 participants

 who

 contributed

 via

 our

 meetings

 and

 interviews.

 W e

 are confident

 that

 our

 collective

 ef fort

 will

 contribute

 to

 r ealizing

 a

 pr osperous

 futur e,

 with

 sustainable benefits

 for

 both business

 and

 society.

 Executive

 Summary

  In

 the

 bustling

 cities

 of

 Jakarta,

 Ho

 Chi

 Minh

 City

 and Manila,

 green-helmeted

 motorbike

 taxi

 drivers

 whizz

 past warung

 or

 sari-sari

 stor es.

 The

 pr esence

 of

 homegr own technology

 decacor ns

 –

 new

 businesses

 like

 Go-Jek

 or Grab

 worth

 mor e

 than

 $10

 billion

 –

 alongside

 thriving traditional

 mom-and-pop stor es

 best

 illustrates

 South- East

 Asia ’ s

 vibrant

 gr owth story.

 As

 a

 market

 bloc,

 the 10

 member

 states

 of

 the

 Association

 of

 Southeast

 Asian Nations

 (ASEAN)

 are

 on

 the

 cusp

 of

 a

 tr emendous

 leap forwar d

 in

 socio-economic

 pr ogr ess,

 but on

 their

 own terms.

 ASEAN

 will

 not

 simply

 be

 the

 next

 China

 or

 India. The

 economic

 and

 cultural

 backgr ounds

 of

 each

 ASEAN market

 are

 heter ogeneous,

 and

 while

 the

 r egion

 will

 see abundant

 opportunities,

 each

 country

 will

 take

 its

 own distinct

 path

 to

 gr owth.

 ASEAN

 is

 the

 world ’ s

 thir d

 most

 populous

 economy

 and over

 the

 next

 decade

 is

 expected

 to

 become

 the

 world ’ s fourth

 largest.

 Domestic

 consumption,

 which

 powers r oughly

 60%

 of

 gross

 domestic

 pr oduct (GDP)

 today,

 is estimated

 to

 double

 to

 $4

 trillion.

 Y et,

 as

 this

 gr owth story plays

 out,

 public

 and

 private-sector

 organizations

 will

 first need

 to

 addr ess

 the

 immediate

 COVID-led

 health

 and humanitarian

 crisis

 and

 its

 implications,

 while

 finding

 longer - term

 solutions

 to

 structural

 pr oblems

 of

 income

 inequality, ease

 of

 doing

 business,

 sustainability

 and

 job

 cr eation.

  It

 would

 be

 an

 understatement

 to

 describe

 2020

 as a

 challenging

 year . Like

 their

 counterparts

 ar ound

 the

 world,

 government

 and

 business

 leaders

 in

 ASEAN

 face uncertainty

 as

 the

 COVID-19

 pandemic

 disrupts

 economic activities

 and

 causes

 drastic

 changes

 in

 consumer

 behavior . As

 a

 sign

 of

 the

 huge

 impact,

 the

 Asian

 Development

 Bank

 (ADB)

 adjusted

 South-East

 Asian 1

  gr owth pr ojections down to

 1%

 for

 2020,

 although

 annual

 gr owth is

 expected to

 r ebound

 to

 5%

 in

 2021,

 supported

 by

 positive

 macr o- economic

 fundamentals. 2

  As

 we

 look

 further

 into

 the

 futur e,

 ASEAN

 gr owth will

 be pr opelled

 by

 four

 mega-for ces:

 favorable

 demographics; rising

 income

 levels;

 geopolitical

 shifts;

 and

 digital

 tailwinds. Over

 the

 next

 decade,

 ASEAN

 will

 see

 140

 million

 new consumers,

 r epresenting

 16%

 of

 the

 world ’ s

 consumers

 –

 many

 of

 whom

 will

 make

 their

 first

 online

 pur chase

 and buy

 their

 first

 luxury

 pr oduct. Income

 levels

 are

 rising,

 with regional

 GDP

 per

 capita

 expected

 to

 gr ow by

 an

 annual

 4% (similar

 to

 the

 US)

 to

 $6,600

 in

 2030, 3

  causing

 many

 pr oduct categories

 to

 r each

 inflection

 points

 wher e

 consumption takes

 off.

 ASEAN

 will

 be

 a

 popular

 destination

 for

 for eign investment

 as

 multinationals

 r ebalance

 supply

 chains

 to diversify

 geopolitical

 risk

 and

 make

 the

 most

 of

 the

 r egion ’ s low-cost labour .

 Rapid

 digital

 adoption

 in

 ASEAN

 will

 continue,

 spurr ed

 by digital

 native

 consumers,

 investor

 funding

 in

 technological innovations

 and

 government

 pr o...

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